1. Introduction & Foundational Commitment
Jetnetix builds custom software for clients worldwide. This document tells you in plain words what data we collect, why we need it, how we protect it, and how you stay in total control.
Welcome to Jetnetix Solution ("Jetnetix", "we", "us", or "our"). We provide enterprise AI software, custom web and mobile app engineering, SaaS architectures, CRM and ERP software development, and technical staff augmentation for businesses globally.
This Privacy Policy applies to information collected through our website (https://www.jetnetix.com), discovery consultation calls, project estimates, client portals, and signed engineering contracts.
By browsing our site, submitting an inquiry form, or executing a service agreement with us, you acknowledge this Privacy Policy. If you have questions about custom Non-Disclosure Agreements (NDAs), our legal team will happily provide one before any project discussion.
2. Information We Collect
We collect only what is strictly necessary to communicate with you and successfully build your software solutions:
A. Contact & Business Details You Directly Provide
When filling out an inquiry form, booking a call, or applying for a job:
- Your Name, work email address, and phone number
- Your company name, website domain, and industry
- Project overview, requirements, budget expectations, and target launch dates
- Resume, portfolio, and employment background (for career applicants)
B. Automated Technical Information (When Visiting Our Website)
Collected automatically to ensure the website loads properly and stays secure:
- Your browser type, operating system, and screen size
- Anonymized IP address and approximate city/country location
- Pages visited, time spent on each page, and referral links
C. Contractual Project Datasets (For Active Clients)
Shared under mutual Non-Disclosure Agreements for system building:
- API keys, test environment credentials, and server access tokens
- Design wireframes, database mockups, and sanitized sample records
3. How We Use Your Information
We never use your data for advertising spam or sales prospecting without your consent. We process data strictly for lawful, necessary purposes:
Developing your custom web, mobile, AI, and SaaS applications according to agreed specifications.
Responding to project inquiries, providing project sprint updates, and handling invoice billing.
Preventing cybersecurity intrusions, detecting unauthorized logins, and maintaining server performance.
Complying with statutory corporate accounting, tax filings, and international business laws.
4. Artificial Intelligence & Proprietary Client Code
We know your code and business ideas are your most valuable assets. We give you our ironclad commitment: We never use your proprietary source code, algorithms, or client data to train public AI models.
- Zero Data Retention (ZDR) APIs: When we connect AI systems (such as OpenAI, Anthropic, or custom local models), we use enterprise contracts where your data is immediately discarded post-inference.
- Full Intellectual Property Ownership: Upon settlement of project milestones, you own all developed code, private weights, databases, and custom architectures.
- Isolated Environments: Each client’s codebase lives in separate, encrypted repositories with strict access controls.
5. Security & Encryption Standards
We implement defense-in-depth cybersecurity controls across all infrastructure:
TLS 1.3 encryption across all web traffic and HSTS security headers. Stored data is secured using AES-256 cryptographic standards.
Mandatory multi-factor authentication and role-based permissions for every engineer and administrator.
Automated static application security testing (SAST) and routine dependency scans to prevent security vulnerabilities.
100% of internal developers, managers, and contractors sign legally binding NDAs and undergo security awareness training.
6. Zero-Selling & Trusted Sub-Processors
We never sell your data to third parties. Period.
We only share necessary operational information with vetted cloud infrastructure vendors who adhere to the highest global data protection standards:
| Provider | Purpose | Location |
|---|---|---|
| AWS / DigitalOcean / Vercel | Encrypted cloud hosting, databases, and servers | USA / EU |
| Google Analytics | Anonymized website visitor performance statistics | Global |
| SMTP / Mail Relays | Delivering inquiry replies and proposal emails | USA / EU |
| GitHub / GitLab | Private encrypted source code hosting and CI/CD pipelines | USA / EU |
7. International Data Transfers
Jetnetix partners with clients across the United States, United Kingdom, European Union, and the United Arab Emirates.
Whenever data is transferred across borders, we implement Standard Contractual Clauses (SCCs) recognized by the European Commission, along with robust technical safeguards (end-to-end encryption) to ensure your privacy rights travel with your data wherever it is processed.
8. How Long We Keep Data & Deletion Process
We only keep records for as long as needed to fulfill our agreement with you or comply with statutory accounting laws:
- Inquiry & Lead Submissions: Retained for 24 months, or deleted immediately upon your written request.
- Active Project Code & Repositories: Maintained during active engineering and for 90 days after warranty handoff, after which access is permanently transferred or destroyed.
- Invoices & Billing Records: Retained for 7 years to comply with mandatory international corporate taxation statutes.
9. Your Legal Rights (GDPR & CCPA Aligned)
Under European GDPR and California CCPA laws, you possess clear rights over your data. We honor these rights for all users worldwide:
You can request a free, readable copy of all personal details we hold about you.
You can ask us to update or fix any inaccurate contact or business details.
You can request that we permanently delete your records from our systems.
You can unsubscribe from emails or communications at any time with one click.
Send a brief email to our team. We respond within 30 days without any fee.
11. Updates to This Policy
We may update this Privacy Policy from time to time to match new security standards or legal regulations.
When updates happen, we will revise the "Last Updated" date at the top of this page. For major changes affecting client agreements, active clients will receive direct email notifications in advance.
12. Contact Our Data Protection Officer
If you have questions, feedback, or wish to request data erasure, our Data Protection Officer is ready to assist:
Direct Email: privacy@jetnetix.com / info@jetnetix.com
Direct Phone: +92 343 2881398
Office Address: A-31, Block 5, Gulshan e Iqbal, Karachi, Sindh, PK
